When I asked the mechanic how we can fix the knocking, he said I would have to get a new engine. When he started it there was no oil spilling out but now the engine is knocking. He tightened it & then put oil in it & started it to make sure it wasn't something else that caused the oil to leak. The manager checked the oil filter & agreed it was loose. I asked him to meet me at the mechanic's shop to look at it & he agreed to meet that day. 11th & the manager called me back the next day. He also said since Jiffy Lube was the last one to touch it, they didn't want to touch it until JL looked at it. He said the oil was completely gone & the oil filter was loose. The mechanic shop was closed for the New Year so I wasn’t able to get it in to them until early Jan. I checked the oil dipstick & it was completely dry so called a tow truck & had it towed to our mechanic. When I got up there was a big oil puddle under the Jeep. At this time, I am still 1,000 miles away from my next oil change according to the Jiffy Lube sticker. I decided not to drive it out of our driveway & parked it in the garage. In December I went to drive it (it was a very cold day) and it sounded funny when it was running and I thought it might have been the cold causing it. I had synthetic oil put in so it had a 5,000 mile change time. I had the oil changed on my Jeep on October 5th, 2022 and no problems. I have never encountered an issue until December. I have a fleet account & have been going to and bringing our 5+ vehicles to various Jiffy Lubes around Omaha for years.
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